Thursday, June 11, 2020

Farewell to the Dynamics 365 Admin Center

In 2019 Microsoft announced that they would consolidate the different admin centers for Power Platform and Dynamics 365 Sales/Customer Service/Field Service. In the meanwhile, more and more functions seem to be moving to the new Power Platform Admin Center. Although the legacy Dynamics 365 admin center deprecation is not listed (yet) on the Important changes (deprecations) coming in Power Apps, Power Automate and model-driven apps in Dynamics 365. I expect this admin portal to quickly fade away.  

Update June 28th: @jukkan just mentioned that there is an update in Message Center which officially states that the old Dynamics 365 Admin Center will go away. I like the speed of innovation in the cloud but this seems like incredibly short notice.

To be able to access the Power Platform Admin Portal you will need to assign an appropriate service admin role - see Use service admin roles to manage your tenant for more details.

Features/functionality which is now surfaced in the new Power Platform Admin Portal:
  • App management in the Applications tab of the legacy Dynamics 365 Admin center has now moved to Power Platform Admin Center - see  Manage Dynamics 365 Apps for more details. This applies to installing and managing Microsoft first party apps like Customer Service but also to other apps installed through AppSource. You first need to select your environment in the new admin center and use the Resources>Dynamics 365 apps menu to open the list of available apps to install. This same screen can be used to upgrade existing apps to newer versions. (Unfortunately there is no indication when there is a new app version available)

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