Copilots, AI and machine learning
- Artificial Intelligence 2023 Playlist by Stanford Online (YouTube) and Stanford CS229: Machine Learning | Spring 2022 Stanford Online (YouTube)
- Use Semantic Kernel with Lakehouse in Microsoft Fabric
- Fabric end-to-end use case: Analytics engineering part 1 - dbt with the Lakehouse by @s_debruyn
- From Microsoft to global brands, Dynamics 365 Copilot is helping transform customer experiences across service, sales and marketing
- Accelerate support ramp-ups, handoffs and wrap-ups with Copilot summarization in Dynamics 365 Customer Service
- Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization
- Transform your business with Microsoft AI (Microsoft Learning Path)
- Accelerating revenue with AI Powered Solutions: a CRO Guide (e-book)
- Microsoft Azure AI Fundamentals: Generative AI (Learning path)
- 10 AI terms everyone should know
- Revolutionizing marketing workflows with Copilot in Dynamics 365 Customer Insights
- Creating Custom Copilots: Azure AI Studio and Copilot Studio. When to use what?
- Build your Copilot testing strategy in Dynamics 365 Customer Service
- Learn Live: Microsoft Learn AI Skills Challenge
- The Art and Science of working with AI
- Microsoft Copilot in Azure extends capabilities to Azure SQL Database (Private preview)
- How to connect Copilot Studio to Dynamics 365 Customer Service (YouTube)
- Introducing Copilot pane in Power BI Desktop (preview)
- Enable Copilot case and conversation summaries
- Trust Micrsoft Copilot with your Power Platform and Dynamics 365 data - Power CAT live (YouTube)
- Building Modern Enterprise Solutions: Microsoft Dataverse and Microsoft Copilot
- Microsoft Copilot scenario library - real use cases for HR,Finance, IT, Marketing and Sales
- Microsoft Copilot for Sales FAQ
- Day 19: Microsoft Copilot vs Microsoft Copilot for Microsoft 365 vs Copilot aka PVA
- Announcing Microsoft Copilot for Service
- Enable Copilot in Customer Service and custom apps (Dynamics 365)
- Microsoft Copilot for Service: Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization and Copilot in Microsoft Dynamics 365 (YouTube)
- Generative AI for beginners (Microsoft)
- Large language models, explained with a minimum of math and jargon
- Using copilot with SharePoint knowledge to serve your customers
- Dynamics 365 Customer Insights - Deliver higher-impact experiences with better data quality and configuration with Copilot
- Information Assistant Industry accelerator on GitHub
- Announcing Microsoft Copilot for Service and Microsoft Copilot for Service product page
- Build your own copilots with Azure AI Studio (Microsoft Mechanics recording)
- Build GPT-automated customer support with Azure Communication Services
Technical topics (Configuration, customization and extensibility)
- Lakehouse vs Warehouse vs Datamart - the difference between the three Fabric objects
- Power Platform Well-Architected framework
- Creating service principals really easily using PAC CLI by @carldesouza
- The power of Prefer Headers in the Dynamics CRM web API
- Analyze Dataverse tables from Microsoft Fabric
- Enterprise security with Power Platform (Microsoft white paper)
- Microsoft Fabric, explained for existing Synapse users
- Announcing new cloud governance guidance in the Microsoft Cloud Adoption Framework (CAF) for Azure
- PCF Learning Roadmap
- Mask sensitive data and prevent unauthorized access and Dataverse: about masking rules
- Protect enterprise solutions with new Microsoft Power Platform security features
- Power Platform Wave 1 2024: Top 10 features you need to know! (YouTube)
- Add intelligence into your apps with Dataverse AI functions (YouTube)
- Leverage the Power Platform API to create a capacity report
- Associate activities with multiple related records (2023 Wave 2 Public preview)
- Power Platform tenant settings (YouTube)
- Working with solution dependencies for objects made easier
- Improve solution import time
- https://aka.ms/azai - develop apps that use Azure AI services
- How to create a new Dynamics 365 SCM trial environment from the Power Platform Admin Center (PPAC) preview
- What's new in Playwright 1.32 (YouTube)
- Using Application Insights for Dataverse monitoring
- Modernize customer support with Copilot in Dynamics 365 Customer Service
- Announcing the Power Platform solutions with AI and Copilot learning path
- Sample library for Digital Contact Center Platform
Topics for Dynamics 365 Business Applications Platform consultants, project managers and power users
- Modernize Service Guided Tour
- Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
- End of support for Project Service Automation (PSA 3.x)
- Model driven Apps (Power Platform) visual glossary
- My annual letter: leading in a new era - annual letter from Satya Nadella, CEO at Microsoft
- Finding adequate metrics for outer,inner and process quality in software development
- Customer story: Avanade puts people first, accelerates sales productivity with Microsoft Copilot for Sales
- Keeping up to date with changes to the Release Wave Plans
- A consultant's guide: overcoming the challenges of joining a Microsoft Dynamics 365 project mid-way through
- Accelerate Copilot extensibility and Power Apps creation with Microsoft Dataverse
- How Microsoft and generative AI are transforming financial services contact centers
