Dynamics 365 monthly reading list March 2019

Technical topics (Configuration, customization and extensibility)

• Getting model-driven app record id in the embedded canvas app
• How to spot negative comments in NPS surveys
• Increase sales with Dynamics 365 AI for Sales
• Guidelines on working with embedded canvas apps
• Dynamics 365 UXI app icons blueprint
• Keeping Dynamics 365 Apps up to date – very interesting read with background info on how Microsoft releases new functionality by @jukkan
• Microsoft Dynamics 365 (online) – Asynchronous Service Quotas
• Dynamics 365 AI for Customer Service Team Blog
• Power BI URL Query in Dynamics 365 for Customer Engagement (CE)
• Monitoring Dynamics 365 front to backend activities with Azure Application Insights
• Solving login issues with Dynamics 365 mobile app on iOS
• Alexa, ask Microsoft Flow to read out my latest e-mail
• Lightweight geospatial in Dynamics 365 for phones
• Autonumber fields are now supported by the modern entity designer
• PowerApps components patterns
• Avoid model driven failure – short checklist to use when a user can’t see an app or certain parts of an app
• Camera capabilities or how to add a photo id capturing to a contact screen in Dynamics
• Replacing a Dynamics 365 dialog with an embedded canvas PowerApp
• Embed Power BI Visuals in Dynamics 365 – with Secure Embed
• Send Action card from Dynamics 365 CE as Actionable Message via Email

Topics for Dynamics 365 CE business analysts, project managers and power users

• I wish there was no scrum master in my Dynamics CRM team
• Customer Success Executives Need to Answer These 3 Critical Questions
• Microsoft quietly sets new data storage pricing for PowerApps, Dynamics 365  Customer Engagement
• Out-of-the-box LinkedIn profiles and simplified Sales Navigator installation
• The future of Microsoft Dynamics 365 projects
• Forrester names Microsoft PowerApps a leader in low-code development platforms
• The Microsoft Power Platform – Empowering millions of people to achieve more

Dynamics 365 certifications and course material update March 2019

Warning: I will update this blog post on a regular basis as new material becomes available or changes on certification are made by Microsoft
Updated March 31th: Added information on new roles (field service functional consultant and marketing functional consultant) and exams

For consultants wanting to certify on Dynamics 365, quite a few changes have been announced the last couple of months. In December 2018, Microsoft announced that they were retiring a whole set of Dynamics 365 exams (see Exam and Certification Retirement Roundup, December 2018).  Microsoft stated that many of the upcoming changes are part of the evolution to focus more on role-based certifications – for Dynamics 365 CE there are following roles defined but some content is not there yet (these roles were announced on Introducing New Certifications for Microsoft Dynamics 365 Customer Engagement Functional Consultants )

• Dynamics 365 for Sales Functional Consultant Associate
• Dynamics 365 for Customer Service Consultant Associate
• Dynamics 365 for Field Service Functional Consultant Associate
• Dynamics 365 for Marketing Functional Consultant Associate

Meanwhile Microsoft also started retiring the content on the Dynamics Learning Portal (the traditional source for training content on Dynamics 365) and decided to made new content available as shorter learning paths on Microsoft Learn. The applicable learning paths are listed on the exam requirements pages listed below. But there are also a number of self-paced trainings available on https://openedx.microsoft.com . Big thanks to @Jukkan and @nz365guy for providing the direct links to these hidden treasure. The retirement dates below have already shifted a few times (initially the first retirement of Dynamics 365 exams was planned for March 31th)

Exam Number	Exam Name	Retirement Date	Replace Exam	Course material
MB2-715	Microsoft Dynamics 365 customer engagement Online Deployment	June 30, 2019	MB2-200	Dynamics 365: Power Platform applications (8 hrs) Dynamics 365: Power Platform automation (8 hrs) Dynamics 365: Power Platform integrations (8 hrs) Dynamics 365: Power Platform test and deploy (8 hrs) Dynamics 365 core exam study guide created by @JonasWauters1 Revision guide for MB2-200
MB2-717	Microsoft Dynamics 365 for Sales	June 30, 2019	MB-210	Dynamics 365 for customer engagement for sales (8hrs) Dynamics 365 for sales exam study guide  created by @JonasWauters1
MB2-877	Microsoft Dynamics 365 for Field Service	June 30, 2019	MB2-240 (Beta – published March 31th)
MB2-718	Microsoft Dynamics 365 for Customer Service	August 31, 2019	MB2-230 (Beta)	Dynamics 365 for customer engagement for customer service (8 hrs) Dynamics 365 for customer service exam study guide created by @JonasWauters1 Study guide for MB230 by @BenHosk
MB2-719	Microsoft Dynamics 365 for Marketing	August 31, 2019	MB-220 (Beta – published March 31th)

A new exam which has been introduced is Exam MB-900 Microsoft Dynamics 365: Fundamentals

References:

• New Courses for Learning Power Platform & Dynamics 365 
• Microsoft Dynamics 365 / Power Platform Training and Exams 2019 
• Power platform learning resources
• Overview of role based Microsoft certifications