Updated March 31th: Added information on new roles (field service functional consultant and marketing functional consultant) and exams
For consultants wanting to certify on Dynamics 365, quite a few changes have been announced the last couple of months. In December 2018, Microsoft announced that they were retiring a whole set of Dynamics 365 exams (see Exam and Certification Retirement Roundup, December 2018). Microsoft stated that many of the upcoming changes are part of the evolution to focus more on role-based certifications – for Dynamics 365 CE there are following roles defined but some content is not there yet (these roles were announced on Introducing New Certifications for Microsoft Dynamics 365 Customer Engagement Functional Consultants )
- Dynamics 365 for Sales Functional Consultant Associate
- Dynamics 365 for Customer Service Consultant Associate
- Dynamics 365 for Field Service Functional Consultant Associate
- Dynamics 365 for Marketing Functional Consultant Associate
Exam Number | Exam Name | Retirement Date | Replace Exam | Course material |
MB2-715 | Microsoft Dynamics 365 customer engagement Online Deployment | June 30, 2019 | MB2-200 | Dynamics 365: Power Platform applications (8 hrs) Dynamics 365: Power Platform automation (8 hrs) Dynamics 365: Power Platform integrations (8 hrs) Dynamics 365: Power Platform test and deploy (8 hrs) Dynamics 365 core exam study guide created by @JonasWauters1 Revision guide for MB2-200 |
MB2-717 | Microsoft Dynamics 365 for Sales | June 30, 2019 | MB-210 | Dynamics 365 for customer engagement for sales (8hrs) Dynamics 365 for sales exam study guide created by @JonasWauters1 |
MB2-877 | Microsoft Dynamics 365 for Field Service | June 30, 2019 | MB2-240 (Beta – published March 31th) | |
MB2-718 | Microsoft Dynamics 365 for Customer Service | August 31, 2019 | MB2-230 (Beta) | Dynamics 365 for customer engagement for customer service (8 hrs) Dynamics 365 for customer service exam study guide created by @JonasWauters1 Study guide for MB230 by @BenHosk |
MB2-719 | Microsoft Dynamics 365 for Marketing | August 31, 2019 | MB-220 (Beta – published March 31th) |
A new exam which has been introduced is Exam MB-900 Microsoft Dynamics 365: Fundamentals
References:
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