Dynamics 365 – 2019 Wave 2 topics
- New digital messaging offer enhances omnichannel features in Customer Service
- Exporting CDS data to Azure Data Lake (Preview)
- Integration between Dynamics 365 CRM and Microsoft Teams in Wave 2 Release
- Innovations in business applications starting October 2019 (Virtual launch event)
- PowerApps Portals are now Generally available (October 14th)
- Dynamics 365 Marketing 2019 release wave 2 update is rolling out starting now (October 4th)
- Dynamics 365 Customer Insights – October 2019 release notes
- Examples of extending Dynamics 365 Customer Insights with Azure ML
Technical topics (Configuration, customization and extensibility)
- Microsoft Flow – not just for nerds – sending tweets to your mailbox
- How to run Microsoft Flow through custom ribbon button using http request by @Inogic
- Using PowerApps environment variables (Preview)
- Preview: Environment variables overview (Microsoft docs)
- Power Platform: when a Canvas app saves a project
- How to embed PowerApps in CRM without Code! (On demand webinar) by @PowerObjects
- Forms Pro Power BI App
- Convert PowerApps Checker SARIF files to Excel using Power Query
- Replace classic Common Data Service workflows with flows
- SQL 4 CDS XrmToolBox Plugin
- Send and store survey responses in Dynamics 365 CRM using Microsoft Forms Pro
- Refresh your Power BI dataset using Microsoft Flow
- Introducing Monitor to debug apps and improve performance
- PCF Custom Control Builder – XrmToolBox Add-in
- Reduce timeouts for cascading transactions
- Fine tune your virtual agent bot
- Using Microsoft Azure Auto Machine Learning, Logic App and Dynamics 365 for AI Predictive Customer Service
- Introduction to Dataflows and Data integration by @CarinaMClaesson
- Add-on allocation for PowerApps, Microsoft Flow and AI Builder is now available
- New whitepaper on how to build enterprise-ready flows
Topics for Dynamics 365 Business Application Platform analysts, project managers and power users
- Why CDS (Youtube 00:18:44)?
- The End of Dynamics 365 Customer Engagement Online
- Delivering five star experiences with a customer data platform (CDP)
- Dynamics 365 Remote Assist | 2019 release wave 2 overview (Youtube 00:04:11)
- PowerApps Portal Ramp up: Provisioning(Licensing)
- The PowerApps Pyramid: Performance, User Experience and Branding
- 4 steps to take control of Flow and PowerApps in your organization (Slideshare) by @timopertila
- Highlights from Gartner Hype Cycle for Customer Service and Support Technologies, 2019
- Why the best innovators have a surfers mindset and what you can learn from that
- Celebrate the customer service week and the agents who make it all happen
- Actionable insight with Microsoft Business Applications
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