All Dataverse (the new name for Common Data Service) and Dynamics 365 online environments hosted in EMEA region recently received over 200 new updates and features as part of the wave 2 2020 release. This release cadence is a part of Microsoft's one version vision for the Dynamics 365 platform (take a look at Dynamics 365 Customer Engagement release version transparency for more details)
Update: Just noticed that Microsoft announced the dates for the next release wave 1 for 2021 - release plan will be available on January 27 and early access will be available on February 2021
It is quite challenge to keep track of the fast pace of innovation/change on both Power Platform and Dynamics 365 so I just made this small recap of things I want to check out in the coming weeks. Luckily there are bloggers like Nishant Rana who do a lot of the hard work for you and already dive into the new releases quite early - he delivered a whole set of blog posts on Dynamics 365 Release 2020 Wave 2
- Insert knowledge article in e-mail - 2020 Release Wave 2
- E-mail file attachment enhancements in Dynamics 365 - 2020 release wave 2
- Configure Customer Service Analytics and Insights in Dynamics 365 Customer Service Hub (Preview)
- App switcher, back option and other enhancement in 2020 release wave 2
The new/updated relevance search feature is definitely something I will look into as I think it will provide a lot of value for customers:
Covid-19 has turned B2B sales into an overwhelming digital experience, so the new sales accelerator, relationship intelligence and the advanced forecasting functionality - all part of the Dynamics 365 Sales Insights module - are capabilities to take a look at as they will support the new reality of B2B buyers preferring a digital buying experience.
Other blog posts and pages:
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