2024 Release Wave 2
Release plans for 2024 release wave 2 are now publicly available - Release plans for Dynamics 365, Power Platform, and Cloud for Industry - Dynamics 365 | Microsoft Learn - from July 29th, early access will be available for activation - other key dates for 2024 release wave 2 are also available . Also check out the videos like Dynamics 365 Service 2024 Release Wave 2 or Dynamics 365 and Power Platform 2024 Release Wave 2 - these might also contain features/functionality which are not listed in the release plans.
- 2024 Wave 2: Dynamics 365 Customer Service (YouTube) by @d365goddess
- 2924
- Use the Power Platform Environment Settings App
- Change history 2024 release wave 1 and change history 2024 release wave 2 - there are frequent changes on features which are part of a release wave - follow up using the change history
- 2024 release wave 2 for Dynamics 365 Contact Center
- Managed identity support for Dataverse plugins
Copilots, AI and machine learning
- Document classification with Power Automate and Azure AI by @mattbdevaney
- Understanding Copilots at Microsoft (YouTube)
- Microsoft Copilot Studio implementation guide
- So you want to build your own copilot
- Use Dataverse timeline highlights powered by generative AI
- Microsoft Copilot for Finance (YouTube)
- Simplify IT management with Microsoft Copilot for Azure - save time and get answers fast
- Microsoft Copilot for Service on ServiceNow
- Building a multi-channel notification system with Azure Functions and Azure Communication Services - Part 1 #60daysofIA
- Azure AI Translator GitHub repo
Technical topics (Configuration, customization and extensibility)
- Unlocking the full potential of Dynamics Digital Contact Center Platform with Bring Your Own Carrier (BYOC)
- How Microsoft does Quality Assurance (QA)
- Why use managed solutions by @BergmannBene
- Filtering embedded Power BI reports
- Outbound dialer enhancements in Dynamics 365 Customer Service
- Setting up Postman environment to test the Dataverse APIs - quick tip
- Application Insights integration with model-driven Power Apps explored
- Power Platform Well Architected
- User Experience in model-driven apps - the good, the bad and the ugly (YouTube)
- Customer Service: Setup Copilot (YouTube)
- Power Platform Community Tools series - Bulk Data Updater (YouTube)
- Build your own agent using Microsoft Copilot Studio (GitHub Repo)
- The scarce resource of Dataverse storage capacity
- Demo: Build intelligent and scalable solutions with Power Apps and Power Platform (YouTube)
- Manage application users in the Power Platform Admin Center (PPAC)
- Dataverse: Azure Synapse Link vs Fabric Link (YouTube)
- Adjust other Dynamics 365 copilots in Copilot Studio
- What is a Power Platform Solutions Architect? Action packed explanation! (YouTube)
- Building smarter bots with copilot studio (YouTube)
- Announcing General Availability of Block unmanaged customizations
- 6 stages of solution deployment by @LinkeD365
- Everything you didn't know you needed to know about Power Platform Solutions
- Dynamics 365 Finance is gradually moving onto the same base platform as Dynamics 365 CE - useful shortcuts
Topics for Dynamics 365 Business Applications Platform consultants, project managers and power users
- Three ways AI is transforming service from the field to the contact center (Microsoft white paper)
- Capture and communicate value with the business value toolkit (Power Platform CoE toolkit)
- Introducing Microsoft Dynamics 365 Contact Center(YouTube)
- Eneco Mobility supercharges its customer car with generative AI by introducing Dynamics 365 Contact Center (Case study - Capgemini) - follow Peter Ruiter (@pajruiter) to learn more about copilots and Dynamics 365 Contact Center
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