Portals and industry knowledge

I was last week at a customer for a proof of concept of a SharePoint Portal Server solution when I heard mentionning the term FPFQ. For all of you SharePoint geeks, don't worry this is not a technical portal term. It seems that FPFQ stands for "First Pass, First Quality" a production metric which is used in industries which use bulk materials. A lot of terms like this surfaced when building a balanced scorecard solution based on the Business Scorecard solution accelerator. This however shows that you will need a lot of domain or industry specific knowledge when implementing portal solutions since these solutions typically touch the core of the business of your customers.